Privacy Policy

    Stefan Heißenberg is pleased that you have chosen his website stefanheissenberg.de and that you are interested in his work, bio and services. It is important for us to protect your personal data during handling throughout the entire business process. We want you to feel secure while using my website. In the following, we will explain what information is collected while using the website and how this information is used. 

    If you would like to update your cookie preferences, you can do that here.

    Definition of personal data

    Personal data is specific information about personal or factual characteristics relating to a certain natural person or a natural person who can be specified. This includes information such as your real name, address, telephone number and date of birth. Information that cannot be directly linked to your real identity – such as favorite websites or number of users of a site – is not considered personal data.

    Collection and processing of personal data

    We are committed to preserving the privacy of users of our website. While using our website, our servers may temporarily save for security purposes the connection data of the computer connecting to our servers, a list of the pages or functions that you use within our website, the date and duration of your use, the identification data of the type of device and operating system used. Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this data voluntarily, e.g. while completing an online contact form, as part of account registration, fulfillment of a contract or an information request. You directly provide me with most of the data I collect. I collect data and process data when you:

    • Register online or place an order for any of our products or services.
    • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
    • Use or view our website via your browser’s cookies.

     

    I provide a right of access and rectification of personal data under the applicable legislation.

     

     

     

     

    Use and sharing of personal data

    We use the personal data which you have made available to us exclusively for technical administration of the website and to fulfill your orders and requests – thus primarily for the fulfilment of a contract concluded with you or to respond to your request in the best way we can. Only when you have previously granted your approval or – if so stipulated by legal regulations – have not raised an objection do we also use this data for product-related surveys and marketing purposes. We does not share, sell, transfer or otherwise disseminate your personal data to third parties and will not do so in future, unless required by law, required for the purpose of the contract or unless you have given express consent to do so. For instance, it may be necessary to pass on your address and order data to our contractors and/or affiliates when you order products from us. We may use service providers that process personal data under our control and on our behalf. In cases where data is transferred outside of European Economic Area, we take all reasonably necessary steps to ensure that this happens in accordance with applicable data protection laws and regulations. Should you wish to contact us by email, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties.

    Transfer of data to external service providers for order processing and settlement

    For the processing and handling of orders, we also use the services of external service providers. The data transferred to external service providers is personal data such as first name, last name, delivery address and other data required for order processing such as number of items, sizes, the design you have chosen, item number, etc.. However, the data is only passed on if this is actually necessary for the processing and handling of the order.

    The legal basis for the disclosure arises from Art. 6 Abs. 1 S. 1 lit. b DSGVO.

    However, please note: Personal data may also be passed on by the service provider to service providers, subcontractors or other affiliated companies – e.g. shipping service providers – insofar as this is necessary to fulfill the contractual obligations arising from your order or the personal data is to be processed on your behalf. In this context, we pass on your data to the following service provider. You will then receive further information on the processing of your data from this service provider:

    Shirtigo

    The order processing is carried out by the service provider „Shirtigo“ (Shirtigo GmbH, Siemensstraße 2, 50354 Hürth). Name, address and, if applicable, other personal data will be passed on to Shirtigo in accordance with Art. 6 Para. 1 lit. b DSGVO exclusively for the purpose of processing the online order. Your data will only be passed on to the extent that this is actually necessary for the processing of the order. Details on the data protection of Shirtigo and the privacy policy of Shirtigo GmbH can be viewed at https://www.shirtigo.de/datenschutzerklaerung.

    Statistical analysis

    We use technology to collect information to help us generate statistics on our users’ experience while using this website, for analysis purposes, to determine how we can improve our services and for potential future marketing initiatives. This information is processed on an anonymous basis and will not be used to identify individual users or site visitors.

    What are cookies?

    Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

    Use of cookies

    “Cookies” are small files that enable us to store information related to your PC and you, the user, specifically, while you visit one of our websites. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. Cookies help us to determine how frequently our internet pages are accessed as well as the number of users. And they help us configure our offers so that they are as convenient and efficient as possible for you. We use what are called “session cookies”, i.e. those that are stored exclusively for the duration of your visit to one of our internet pages. This session cookie track user session state on incoming requests and are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided. We might also use “permanent cookies” for retaining information about visitors who repeatedly access one of our internet pages. The content of a permanent cookie is limited to an identification number. Name, IP address, etc., are not saved. We do not create an individual profile of your online activities. Learn how to manage cookies

    If you want to update your cookie settings: You can do it here.

    Use of Google Analytics

    We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offering by users, to compile reports on the activities within this online offering and to provide us with other services related to the use of this online offer and internet usage. In this case, pseudonymous user profiles of the processed data can be created. We only use Google Analytics with activated IP anonymization. This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer and the processing of such data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en. For more information about Google’s use of data, recruitment and opt-out options, please visit Google’s websites:

    Not everyone who visits our site will do so using a web browser. For example, some users will access mydhli.com websites or applications using a mobile device. If so, it may not be possible to disable cookies or adjust web browser settings

    Your cookie settings can be normally changed on all the existent browsers. To find these settings simply click on the menu of your browser and select ‘’Preferences’’ or ‘’Options’’, depending on which browser you operate.

     

    Use of Google Tag Manager

    We use Google Tag Manager, a web service provided by Google to manage website tags. The Google Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect personally identifiable information. The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

    Remarketing / Conversion Tracking

    Google Remarketing

    This website uses the remarketing feature of Google Inc. (“Google”). This feature is designed to show interest-based ads to visitors to the site through the Google Network. The website visitor’s browser stores so-called “cookies”, text files that are stored on your computer and that allow visitors to recognize them when they visit websites that belong to the Google advertising network. On these pages, visitors can then be presented with ads that relate to content that the visitor previously visited on websites that use Google’s remarketing feature. Google says it does not collect any personal information during this process. However, if you still do not want Google’s Remarketing feature, you can always disable it by making the appropriate settings at http://www.google.com/settings/adsor https://adssettings.google.com/anonymous. Alternatively, you can disable the use of cookies for interest-based advertising through the Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp. For more information about Google Remarketing and the Google Privacy Policy, please visit: http://www.google.com/privacy/ads/.

    Use of Facebook Remarketing and Custom Audiences

    Moreover, we use retargeting tags and the Custom Audience of Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 U.S., hereinafter referred to as “Facebook”. A Facebook pixel has been implemented on our website, with the purpose to establish a direct connection to the Facebook servers when you visit our website. Please note that we do not receive any personal data or information about the user. When you visit or sign up on our website, Facebook learns that and matches your visit with your user account. Facebook provides the possibility of tracking conversions and creates custom audiences based on information gathered by Facebook. The data collected this way is encrypted and will remain anonymous to us. As stated above, we do not receive any personal data or information about the user. If you do not wish your data to be collected via Custom Audience, you can deactivate Custom Audience using the following link:  https://www.facebook.com/business/a/online-sales/custom-audiences-website. For further information on this topic, please access the following links:

    To prevent the collection of data via Custom Audience, you can follow the instructions provided on this link:

    Integration of YouTube videos

    We have included YouTube videos in our online offering, which are stored at https://youtube.com and can be played directly from our website. By clicking on an embedded video or visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. This occurs regardless of whether YouTube provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your information will be directly associated with your account. If you do not want your profile to be associated with YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for advertising, market research and/or the design of its website to meet your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. Further information on the purpose and scope of data collection and processing by YouTube can be found in Google’s privacy policy. There you will also find further information on your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

    Security

    We take the necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer technology (SSL) during transmission. This means that an approved encryption procedure is used for communication between your computer and the Saloodo! servers if your browser supports SSL.

    Links to Other Sites

    Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Children’s Privacy

    Our services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf). Other countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not use the website stefanheissenberg.de without obtaining your parents‘ or legal guardians‘ consent.

    We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

    Newsletter

    In some areas of our online offers we offer you the possibility to subscribe to one of our free e-mail newsletters. We send these newsletters only with your consent or on the basis of a legal permission. When you subscribe to a newsletter, the data from the input mask (name and e-mail address) are transmitted to us and stored as long as the subscription to the newsletter is active. We will only send you a newsletter after double confirmation (double opt-in): If you are interested in receiving our email newsletters, you must explicitly confirm that we should send you our newsletters. If you do not wish to receive any newsletters or advertorial emails from us, you can unsubscribe from this service at the end of all the sent newsletters. The legal basis for the processing of your data with given consent for the receipt of newsletters is Article 6 (1) DSGVO.

    Contact forms and e-mail contact

    On our online offers you will find contact forms and e-mail links (mailto) which can be used for electronic contact. This enables us, among other things, to comply with the legal requirement for rapid electronic contact with us. If you use this option, your details will be processed and automatically stored for the purpose of answering your enquiry in accordance with Article 6 (1) DSGVO. We delete the enquiries if they are no longer necessary and no legal archiving obligations apply.

    Right to information

    Upon written request, we will inform you what personal data (e.g. name, address) we have saved on you.

    California Privacy Rights

    California Civil Code Section § 1798.83 permits users of our Websites and Services that are California residents to opt-out from the disclosure of your personal information to third-parties for their direct marketing purposes. To make such a request, you can send us an email at the address noted in the Contact Information section above. Please be advised that where California State residents opt-out from permitting their personal information to be shared, such individuals may still receive selected offers directly from us, in accordance with applicable law. To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the Personal Information we collect:

    • The right to know what Personal Information we have collected and how we have used and disclosed that Personal Information;
    • The right to request deletion of your Personal Information; and
    • The right to be free from discrimination relating to the exercise of any of your privacy rights.

    Exercising Your Rights: California residents can exercise the above privacy rights by emailing us at: privacy@stefanheissenberg.de Verification In order to protect your Personal Information from unauthorized access or deletion, we may require you to verify your login credentials before you can submit a request to know or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information for verification. If we cannot verify your identity, we will not provide or delete your Personal Information.

    Transfer of Data outside of the EU

    In course of data processing by us data may be transferred to third countries, i.e. countries outside the EU. This may happen via implementation of third party providers such as cloud services and external service partners which process data on our behalf.

    Changes to data protection statement

    We keep our data protection statement under regular review. Please check back frequently to be informed of any changes. By using this website, you agree to these conditions. We reserve the right to update or modify this Privacy Policy at any time and from time to time with or without prior notice. If we do this, we will post the changes to this Privacy Policy on this page and we will document the changes in different versions. Please review this policy periodically, and especially before you provide any Personal Data. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Service or changes made for legal reasons will be effective immediately. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Privacy Policy. This statement was last updated on January 16, 2020.

    Your Data Protection Rights Under General Data Protection Regulation (GDPR)

    If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

    If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

    In certain circumstances, you have the following data protection rights:

    • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
    • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
    • The right to object. You have the right to object to our processing of your Personal Data.
    • The right of restriction. You have the right to request that we restrict the processing of your personal information.
    • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
    • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests.
    • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
    • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
    • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    lf you make a request, we have one month to respond to you. lf you would like to exercise any of these rights, please contact us at our email: privacy@stefanheissenberg.de

    You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

    If you have concerns about the way we are handling your Personal Data, please let us know immediately. We want to help. You may contact us directly via email at privacy@stefanheissenberg.de  with the subject line “Privacy Concerns.”

    Contact

    Responsible within the meaning of Article 4 (7) DSGVO and other national data protection laws of the Member States of the European Union and other data protection regulations is:

    Stefan Heißenberg

    Goltsteinstrasse 24

    50968 Cologne

    privacy@stefanheissenberg.de

    +49 176 444 736 03

    If you have any questions regarding the processing of your personal data or in case of requests for information, suggestions or complaints, please contact us. We are also at your disposal in case of requests for information, suggestions or complaints.